Clean Unable 46, Brother All in one Printer
Posted in: Troubleshooting
Our all in one printer, Brother MFC-240C had a problem and for some reason it stop working. Every time I turn on the printer it shows on the LCD “Clean Unable 46″ error message. What the LCD suggests is to read the User’s Guide for further troubleshooting. That didn’t help me at all because it stated in the guide, probable causes are 1. The machine has a mechanical problem and/or 2. A foreign objects such as paper clip or ripped paper is in the machine. Their solution is to “Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, disconnect the machine from the power for several minutes and then reconnect it.” I followed the instructions and did a total clean over. I used q-tips, glass cleaner, cloth to remove the dust that could be interfering for the printer to work, apparently to no avail it still ain’t working.
I googled it and finally I found the answer to my problem. All you need to do is to reset the purge counter. These steps worked in MFC620CN/420CN/410CN/210C/240C and FAX2440C model.
To reset purge counter
1) Enter machine maintenance mode (on MFC240C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).
2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine’s log information list (function code 80).
3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6) Press the 9 key twice to return to the standby state.
Source: Fixyourownprinter.com
I just want to thank you for the tip on how to fix a Brother Printer that has the message “unable to clean”.
I went through your steps on how to reset the purge counter (I have no idea what a purge counter is) and it works just fine now. Much appreciated, was ready to junk my printer.
Purge set to zero - still says unable to clean. I think it must be something else.
Thank you very much for helping me get through with my “clean unable 46″ prob with my Brother MCF-240C printer. I was just following all the steps you’ve suggested me to do and it works! Congratulations for an effective tips..Its a job well done!
thank you very much…i solved the problem already!
Problem solved! Worked exactly! Much appreciated.
Thanks, I can use my printer now. ^_^
muchas gracias por la solucionme4 ha servido solo quisiera saber como arreglar cuando el error el 50 escriban ami correo si pueden de ante mano gracias
thanx best advice =)